1. Who We Are

L4 Auto Specialists Ltd (Company No. SC689342)
Unit 134, 1 Rutherglen Road, Glasgow, G73 1SX
Email: info@l4autos.co.uk · Phone: +44 7568 223403

This Privacy Policy explains how we collect, use and safeguard your personal information when you visit our website, contact us, or use our services. We are the "data controller" of any personal data you provide.

2. What Data We Collect

Contact form submissions — your name, email address, phone number, vehicle registration and message.
Booking system data — handled by our third-party booking provider, Motasoft. See their privacy policy for details.
Website analytics — anonymised usage statistics if analytics cookies are accepted.
Cookie data — see Section 6 below.

3. How We Use Your Data

To respond to enquiries and quote requests.
To process and confirm bookings.
To improve our website and customer service.
To comply with our legal and regulatory obligations.

4. Data Storage & Security

Your data is held securely on systems with appropriate technical and organisational safeguards. We do not sell your personal data to third parties. The Motasoft booking system has its own privacy policy and security measures.

5. Your Rights (GDPR)

Under the UK GDPR you have the right to:

Access the personal data we hold about you.
Rectify inaccurate or incomplete data.
Request erasure of your data ("right to be forgotten").
Restrict or object to certain processing.
Request data portability.
Withdraw consent at any time where consent is the basis for processing.

To exercise any of these rights, email info@l4autos.co.uk.

6. Cookies

Our website uses cookies in three categories: essential (required for the site to function), analytics (help us understand how the site is used), and marketing (used for advertising relevance). You can manage your preferences from the cookie banner shown on first visit.

7. Third-Party Services

Google Maps — embedded map of our location.
Motasoft — online booking system.
Google Analytics — anonymised website usage statistics (if enabled).

8. Contact the Data Controller

For any questions about this policy or how we handle your data, contact us at info@l4autos.co.uk.

9. Last Updated

This Privacy Policy was last updated in April 2026.